Introduction
At DrivEd, we are committed to protecting the privacy and security of our Customers' Personal Data. This Privacy Policy explains how we collect, use, and disclose Personal Data in connection with our Website, drived.space, and Learning Management System (LMS) Platform.
Who We Are
DrivEd LMS is a service provided by the company PioGroup LTD, incorporated under the laws of England with a company number 11489488 whose registered office is Suite 2005, 124 Сity Road, London, EC1V 2NX, United Kingdom (“ DrivEd”, ‘the Platform”, “we”, “our” or “us”).
Collection of Personal Data
We collect Personal Data from our Customers in order to provide our Platform and related services.
The type of Personal Data we gather is determined by how our Customers engage with our Website and Platform, and the privacy preferences our Customers select.
Platform User (Admin, Coach, Participant.).
The Personal Data provided by the Platform User may include:
- Name;
- Email address;
- Phone number;
- Payment information;
- Other custom form fields and profile information (such as birthdate, job title etc.).
The Personal Data we collect while you use our LMS and Services may include:
- Identifiable IT information (IP addresses, usage data, cookies data, online navigation data, browser data);
- Number of log-ins;
- Webpages visited;
- Activity on the corresponding Online School;
If you have an Online School Account, you can:
- Control and manage your Account;
- Access and process your Personal Data, including interaction data and the contents of your communications and files associated with your account in the Online School;
- Access and process the Personal Data of End Users as provided by them to offer the agreed-upon services;
Website visitors.
When you visit our Website https://drived.space/, the following information may be collected:
- Your IP address;
- Browser version;
- Time of visit;
- Website usage details;
- Information about your device (such as geographical location, operating system, and hostname of the accessing computer).
For more information, please check our Cookie Policy.
The mentioned data does not contain additional Personal Data and cannot be directly linked to specific individuals.
You have the option to voluntarily submit your Personal Data by filling out the form(s) on our website (e.g. registration for a 14-day free trial). This information will typically include your email address.
You have the option to voluntarily submit your Personal Data by filling out the form(s) on our website (e.g. registration for a 14-day free trial). This information will typically include your email address.
We also collect information about the courses created by our customers, including the content uploaded to these courses.
User Rights in Regards to Personal Data
Under the GDPR, you are provided with certain rights in relation to your Personal Data. These rights include:
- The right to access Personal Data we have about you;
- The right to rectify Personal Data if any of the Personal Data we hold is inaccurate;
- The right to erase your Personal Data;
- The right to restrict processing of your Personal Data;
- The right to object to processing of your Personal Data;
- The right to data portability. It means that if you have provided us with Personal Data directly, and we are using it based on your consent or for fulfilling a contract, and if the data is processed using automated means, you have the option to request a copy of that personal data from us. This copy can be used by you to engage with another service or business.
Use of Personal Data
Under the GDPR, you are provided with certain rights in relation to your Personal Data. These rights include:
- Providing and managing your access to Our Website, Platform, and related Services;
- Providing and managing your Account on our Platform;
- Operating our Website, Platform and providing Services;
- Analyzing your use of Our Website and Platform and gathering feedback to enhance Our Website, Platform, Services, and your user experience;
- Fulfilling requests you may make;
- Providing or offering software updates and product announcements;
- Monitoring, detecting, preventing, and stopping prohibited or illegal activities, as well as enforcing our Terms of Service and other policies.
We may also use Personal Data for marketing purposes, such as to send promotional emails and newsletters, but only with the customer's explicit consent.
Disclosure of Personal Data
We may disclose Personal Data to third-party service providers who assist us in providing our LMS platform and related services. These may include payment processing, delivery, and marketing.
- Google Analytics (website user analytics);
- AWS (data transfer and storage);
- Zapier (workflow automation);
These service providers are required to use Personal Data only for the purposes of providing their services to us and to protect the confidentiality and security of the Personal Data they receive.
We may also disclose Personal Data in response to legal or regulatory requests, to protect our rights and property, or to investigate or prevent fraud.
International Data Transfers
We may transfer Personal Data outside of the country where it was originally collected for the purposes described in this Privacy Policy. When we do so, we will take appropriate measures to protect Personal Data in accordance with applicable laws and regulations.
Data Retention
We will retain your Personal Data only for as long as necessary based on the purpose(s) for which it was initially collected. The following periods or factors will be considered to determine the duration of data retention:
- Paid or Trial Account: We will keep your Personal Data for as long as you maintain a paid or trial account with our platform.
- Email Subscriptions: If you have opted-in and wish to receive news and offers from us, we will retain your Personal Data for as long as you remain subscribed to our emailing list.
- No Active Relationship: If none of the above conditions apply, we will retain your data for a maximum period of two years from the time of your initial communication, signup, or submission of Personal Data.
- Legal Obligations: We may retain your Personal Data for a longer period if necessary to comply with our legal, accounting, and tax obligations.
After the applicable retention period has elapsed, we will securely delete or anonymize your Personal Data in accordance with our data disposal practices.
Data Security
We take appropriate measures to protect Personal Data from unauthorized access, use, or disclosure. We implement administrative, physical, and technical safeguards designed to protect Personal Data from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no security measures are foolproof, and we cannot guarantee the security of Personal Data.
For more information on what data security measures we implement, please check our Data Security Policy.
Cookies and Similar Technologies
We use cookies and similar technologies to provide and improve our LMS platform and related services. These technologies may collect information such as IP addresses, browser types, and usage patterns. We may also use cookies and similar technologies for advertising purposes, such as to serve personalized ads based on user interests.
Users may be able to control the use of cookies through their browser settings or other tools, but disabling cookies may limit the functionality of our LMS platform.
Please check more information on how we use cookies in our Cookie Policy.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. If we make material changes to this Privacy Policy, we will notify our customers by email or through our LMS platform.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [email protected].